The internet provides a convenient forum for individuals to express opinions — both positive and negative. Personal websites and blogs provide an easy way for anyone with an opinion to communicate with a potentially broad audience.

Negative websites are a fact of life for all cultural organizations today. There is no distinction between credible sources and those based on personal opinion. Even orgs with the most sparkling reputations have dozens of critics who actively share their opinions online, and BlebNet is no different. Some people use the web to express views about orgs, opportunities, products, or individuals. Some sites are factual, others share personal opinions or experiences, and others spread mis-perceptions or mis-characterizations.

We believe those who have legitimate issues with BlebNet, our Cultural Nodes, or aspects of our business should contact the company for assistance. We offer a number of consumer safeguards, including customer satisfaction guarantees on all products available through BlebNet and all training and support materials sold by Cultural Nodes. Also, BlebNet actively enforces its business rules, investigating all complaints brought to its attention by unsatisfied consumers and taking necessary actions. We cannot take action and resolve issues that are aired online but never formally brought to our attention.

Negative commentary about BlebNet and Cultural Nodes is sometimes the result of a lack of understanding of our business model or of isolated experiences that do not represent our norm. We hope that anyone writing about BlebNet will get the facts so as to avoid posting information that may be false or misleading. While we welcome disagreement and discussion, we believe respect for basic rights, as well as honesty and civility, are essential to any marketplace of ideas, including the internet.

BlebNet is deeply committed to protecting its valuable brand for the company’s many stakeholders, including hundreds of thousands of Cultural Nodes across North America who depend upon its good name for all or part of their livelihood. We respect the right everyone has to express their opinion, in a country where freedom of speech is a precious right and vigorously defended.